Privacy Policy
Effective Date: July 2026
At Vehicle Key Solutions, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it and your rights regarding your personal data.
Who We Are
Vehicle Key Solutions provides professional vehicle locksmith services, including car key replacement, key programming, lockout assistance and lost key solutions.
If you have any questions about this Privacy Policy or how we handle your information, please contact us.
Vehicle Key Solutions
Telephone: 07881884848
What Information We Collect
We may collect the following personal information when you contact us or use our services:
-
Name
-
Telephone number
-
Email address
-
Vehicle make, model and registration (where applicable)
-
Service address or location
-
Billing information where required
-
Any information you choose to provide in your enquiry
We may also collect technical information when you visit our website, including:
-
IP address
-
Browser type
-
Device information
-
Pages visited
-
Cookies and website usage data
How We Use Your Information
We use your personal information to:
-
Respond to enquiries
-
Provide our locksmith services
-
Arrange appointments
-
Process payments
-
Send quotations
-
Communicate regarding your booking
-
Improve our website and services
-
Meet our legal obligations
We will only use your personal information where we have a lawful basis for doing so.
Marketing
We will only send marketing communications if you have given us your consent or where we have another lawful basis to do so.
You can unsubscribe from marketing communications at any time.
Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third party providers where necessary to operate our business, including:
-
Payment providers
-
Website hosting providers
-
IT support providers
-
Professional advisers where required by law
All third parties are required to keep your information secure.
How We Protect Your Information
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
How Long We Keep Your Information
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
Cookies
Our website uses cookies to improve your browsing experience and understand how visitors use our website.
Cookies may be used for:
-
Website functionality
-
Performance and analytics
-
Security
-
Marketing (where applicable)
You can control cookies through your browser settings.
Your Rights
Under UK data protection law, you have the right to:
-
Access your personal information
-
Correct inaccurate information
-
Request deletion of your information
-
Restrict or object to processing
-
Request transfer of your data
-
Withdraw consent where applicable
To exercise any of these rights, please contact us using the details above.
Third Party Websites
Our website may contain links to other websites. We are not responsible for the privacy practices or content of external websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with the revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Vehicle Key Solutions
Telephone: 07881884848
Information Commissioner’s Office (ICO)
If you are unhappy with how we handle your personal information, you have the right to lodge a complaint with the Information Commissioner’s Office.
Website: https://ico.org.uk
Telephone: 0303 123 1113